About Us

The MB&G Difference

Over the last 45 years, we're proud to have developed a reputation for our truly excellent customer service and products.

This is built upon long established, trusted relationships with skilled repairers across the country.

What do we do?

MB&G is a specialist insurance services provider with over 40 years of experience supporting businesses across automotive, furniture, and home sectors. We deliver flexible, compliant, and brand-aligned solutions across Claims Administration, White-Labelling, Outsourced Selling, and Data Utilisation. From start-ups to household names, we help businesses streamline operations, elevate customer experiences, and unlock new revenue opportunities.

Our History

What Our Partners Say...

MB&G provided Lloyd Motor Group with a GAP insurance product and supported their marketing strategy through our data-driven insights. By combining our White-Labelling and Data Utilisation services, we helped them enhance their customer offering for improved ROI.

Through our Claim Admin solutions, MB&G have managed and streamlined the full claims process for Dreams Beds. Utilising system integration to reduced turnaround time, improved accuracy, and ensured regulatory compliance — leading to a smoother experience for both customers and repairers.

With our White-Labelling service, MB&G provided Bailey with branded policies and sales materials. This allowed them to offer warranty products under their own brand, expand their offerings, and maintain high quality without added internal complexity.

Our Mission

To empower our partners to grow confidently by delivering outstanding solutions that are fast, secure, and tailored.

Our Values
Our Values

To be the UK's leading partner for businesses seeking scalable, compliant, and customer-centric solutions.

Case Studies

Oak Furnitureland, a major furniture retailer, needed to administer the claims for a diverse range of their products. The challenge involved not only handling a significant volume of customer inquiries but also coordinating third-party inspections and repairs effectively.

In 2019, MB&G partnered with Oak Furnitureland to provide end-to-end Claims Administration. As the first point of contact for customers, MB&G's dedicated claims team manage every aspect of the experience including processing, empathetic customer communication, thorough eligibility checks, and scheduling of third-party inspections. We ensured that each claim, from initial notification to final resolution, was handled professionally and in strict alignment with regulatory compliance.

Through MB&G's specialised claims expertise, Oak Furnitureland were able to reduce the administrative burden on their internal teams, and ensured efficient, accurate, and compliant claims resolutions.

Our Brand

Trusted. Professional. Forward-Thinking.

MB&G has been a trusted name in insurance services for over 40 years. Our brand reflects that experience – combining professionalism with a modern, customer-focused approach. Whether you’re a customer looking for clarity or a business seeking a reliable partner, MB&G stands for transparent communication, efficient service, and dependable results. We keep things simple. Our tone is clear and supportive, with no unnecessary jargon – just honest, straightforward guidance.

We build strong relationships. With a collaborative mindset and clean, confident branding, MB&G works as a seamless extension of your team.