About Us
The MB&G Difference
Over the last 45 years, we're proud to have developed a reputation for our truly excellent customer service and products.
This is built upon long established, trusted relationships with skilled repairers across the country.
What do we do?
MB&G is a specialist insurance services provider with over 40 years of experience supporting businesses across automotive, furniture, and home sectors. We deliver flexible, compliant, and brand-aligned solutions across Claims Administration, White-Labelling, Lead Conversion, and Dealer Add-Ons. From start-ups to household names, we help businesses streamline operations, elevate customer experiences, and unlock new revenue opportunities.
Our History
What Our Partners Say...
MB&G provided Lloyd Motor Group with the full package of Dealer Add-Ons including car warranties, GAP Insurance, and ancillary products. This quickly enhanced the aftersales experience for their customers, and created multiple new revenue opportunities.
Through our Claim Admin solutions, MB&G have managed and streamlined the full claims process for Dreams Beds. Utilising system integration to reduced turnaround time, improved accuracy, and ensured regulatory compliance — leading to a smoother experience for both customers and repairers.
With our White-Labelling service, MB&G provided Bailey with branded policies and sales materials. This allowed them to offer warranty products under their own brand, expand their offerings, and maintain high quality without added internal complexity.
To empower our partners to grow confidently by delivering outstanding solutions that are fast, secure, and tailored.
- 1. Integrity - We operate transparently, ethically, and with full FCA compliance.
- 2. Partnership - We work as an extension of your team, aligned with your goals.
- 3. Innovation - We continually invest in systems and people to stay ahead.
- 4. Customer First - We help you exceed expectations at every touchpoint.
- 5. Excellence - We take pride in delivering dependable, high-quality service.
To be the UK's leading partner for businesses seeking scalable, compliant, and customer-centric solutions.
Case Studies
Oak Furnitureland, a major furniture retailer, needed to administer the claims for a diverse range of their products. The challenge involved not only handling a significant volume of customer inquiries but also coordinating third-party inspections and repairs effectively.
In 2019, MB&G partnered with Oak Furnitureland to provide end-to-end Claims Administration. As the first point of contact for customers, MB&G's dedicated claims team manage every aspect of the experience including processing, empathetic customer communication, thorough eligibility checks, and scheduling of third-party inspections. We ensured that each claim, from initial notification to final resolution, was handled professionally and in strict alignment with regulatory compliance.
Through MB&G's specialised claims expertise, Oak Furnitureland were able to reduce the administrative burden on their internal teams, and ensured efficient, accurate, and compliant claims resolutions.
Our Brand
MB&G has been a trusted name in insurance services for over 40 years. Our brand reflects that experience – combining professionalism with a modern, customer-focused approach. Whether you’re a customer looking for clarity or a business seeking a reliable partner, MB&G stands for transparent communication, efficient service, and dependable results. We keep things simple. Our tone is clear and supportive, with no unnecessary jargon – just honest, straightforward guidance.
We build strong relationships. With a collaborative mindset and clean, confident branding, MB&G works as a seamless extension of your team.