Used Caravan Warranty

To be purchased before caravan is delivered.

Covers pre-loved caravans up to 10 years old for term durations of either 12, 24, or 36 months from delivery.

What is covered?

✓  All electrical & mechanical components.

✓  Entertainment and multimedia systems as well as their connected equipment.

✓  Wear and tear of covered components

✓  Repair costs for shower trays, GRP fiberglass, and plastic panels up to £500.

✓  Can be transferred to a new private owner.

✓  Coverage for up to 90 consecutive days in any 12 months of cover while in the European Union.

✓  Coverage for recovery charges.

✓  Hotel expenses or rail fare costs in the event of a valid mechanical breakdown claim.

✓  Self-levelling systems & electronic stability control.

✓  Cover for water ingress and floor delamination until the caravan reaches 10 years old.

New Caravan Extended Warranty

To be purchased before caravan is 3 years old.

Covers the caravan for the 36 months following the expiration of the Bailey 3-Year Manufacturer’s Warranty.

What is covered?

✓  All electrical & mechanical components.

✓  Entertainment and multimedia systems as well as their connected equipment.

✓  Wear and tear of covered components

✓  Repair costs for shower trays, GRP fiberglass, and plastic panels up to £500.

✓  Can be transferred to a new private owner.

✓  Coverage for up to 90 consecutive days in any 12 months of cover while in the European Union.

✓  Coverage for recovery charges.

✓  Hotel expenses or rail fare costs in the event of a valid mechanical breakdown claim.

✓  Self-levelling systems & electronic stability control.

What is not covered?

✗  Cover for water ingress and floor delamination until the caravan reaches 10 years old.

New Caravan Extended Bodyshell Integrity Warranty

To be purchased before caravan is 6 months old.

Extends the Bailey 6-Year Bodyshell Integrity Warranty by a further 48 months, totaling 10 years in cover. 

What are the benefits?

✓  Extended for a further 4 years of cover.

✓  Protection for any structural degradation to the bodyshell..

✓  Cover for water ingress through any permanently sealed seams or joints.

✓  Covers repair costs of any defects in exterior panels which allow water to penetrate to the interior.

✓  Can be transferred to a new private owner.

✓  Can be transferred to a new private owner.

Used Campervan / Motorhome Extended Warranty

To be purchased before campervan/motorhome is delivered.

Covers pre-loved campervans/motorhomes up to 10 years old for term durations of either 12, 24, or 36 months from delivery.

What is covered?

✓  All electrical & mechanical components.

✓  Entertainment and multimedia systems as well as their connected equipment.

✓  Wear and tear of covered components

✓  Repair costs for shower trays, GRP fiberglass, and plastic panels up to £500.

✓  Can be transferred to a new private owner.

✓  Coverage for up to 90 consecutive days in any 12 months of cover while in the European Union.

✓  Coverage for recovery charges.

✓  Hotel expenses or rail fare costs in the event of a valid mechanical breakdown claim.

✓  Self-levelling systems & electronic stability control.

✓  Cover for water ingress and floor delamination until the campervans/motorhomes reaches 10 years old.

New Campervan / Motorhome Extended Warranty

To be purchased before campervan/motorhome is 3 years old.

Covers the campervan/motorhome for the 36 months following the expiration of the Bailey 3-Year Manufacturer’s Warranty.

What is covered?

✓  All electrical & mechanical components.

✓  Entertainment and multimedia systems as well as their connected equipment.

✓  Wear and tear of covered components

✓  Repair costs for shower trays, GRP fiberglass, and plastic panels up to £500.

✓  Can be transferred to a new private owner.

✓  Coverage for up to 90 consecutive days in any 12 months of cover while in the European Union.

✓  Coverage for recovery charges.

✓  Hotel expenses or rail fare costs in the event of a valid mechanical breakdown claim.

✓  Self-levelling systems & electronic stability control.

What is not covered?

✗  Cover for water ingress and floor delamination until the campervan/motorhome reaches 10 years old.

New Campervan / Motorhome Extended Bodyshell Integrity Warranty

To be purchased before campervan/motorhome is 6 months old.

Extends the Bailey 6-Year Bodyshell Integrity Warranty by a further 48 months, totaling 10 years in cover. 

What are the benefits?

✓  Extended for a further 4 years of cover.

✓  Protection for any structural degradation to the bodyshell..

✓  Cover for water ingress through any permanently sealed seams or joints.

✓  Covers repair costs of any defects in exterior panels which allow water to penetrate to the interior.

✓  Can be transferred to a new private owner.

✓  Can be transferred to a new private owner.

How do I access EvoUniti?

Once you have followed the instructions in your welcome and login email.

You can visit EvoUniti 24/7 365 using your logins on the portal link below.

www.mbandgclientportal.evoclaim.com

How do we re-print a policy schedule and documentation

To make re-print policy documents, go to the completed sales area within your portal and locate the policy you wish to view.

- Click 'Documents' on said policy
- You will see a full list of documentation for said policy
- Click 'download' on the document you wish to load

The documentation will then be on your device for you to print or email.

When will the customer recieve their documents?

The customer will be sent their policy documents via email within 15-30 minutes of making the sale.

If they are unable to locate their documents, please check the spam / Junk folder.

Please note: we will only use the customer email address entered when purchasing the policy.
If this email address has been entered incorrectly, please contact [email protected]

Bailey Account Manager

Simon Ambler
Bailey Account Manager
[email protected]
0748 336 9877

Leisure Contacts

Jeff Benstock
Leisure Account Manager
[email protected]
0748 316 5468

Dealer Support
[email protected]

Back Office Contacts

Finance Account 
[email protected]

Claims Team 
[email protected]

How do I obtain a copy invoice?

All invoices will be sent via email on the 1st and 15th of each month.

Please double check your email junk folder.

If you have any invoice issues, please contact [email protected]

How do we pay for the policy invoice?

If you pay via Direct Debit, collection will be taken on the 1st or 15th of the following month.

If you pay via invoice, all payment options and terms will be outlined on your invoice each month.

To amend your payment options please email [email protected].

When will we receive an invoice?

All invoices will be sent via email on the 1st and 15th of each month.

If you have any invoice issues, please contact [email protected]

How do I access EvoUniti?

Once you have followed the instructions in your welcome and login email.

You can visit EvoUniti 24/7 365 using your logins on the portal link below.

www.mbandgclientportal.evoclaim.com

System Training – Bailey Caravans

To view our training video, click HERE

System Training – Bailey Campervans / Motorhomes

To view our training video, click HERE

How do we cancel a policy?

To cancel a policy, please complete our online request form. 

How do we update customer contact details, address, phone etc?

To make policy amendments of this sort, please complete our online request form. 

How do we update or modify vehicles details?

To update or modify vehicles details, please complete our online request form. 

How do we modify the start date?

To modify the start date, please complete our online request form.