Please complete the claim form fully, including attaching any documents or images that may be requested. Failure to provide all information at this time may mean that we are unable to process your claim.

Simply click here, or the ‘start claim’ button below to be taken to our secure claim portal. Please note: If you purchased your product within the last 12 months and this is not an accidental damage claim, please contact Dreams directly on [email protected] or 0800 652 6750

Start Claim

Need some help?

We understand the importance of time, and we would never want to keep your waiting in a phone queue!

General Enquiry

Contact our customer services team via the contact us page

Sales Team

You can contact our sales  team via the contact us page

Still have some questions?

Find answers to some of the most frequently asked questions here.