Dreams

Please complete the form below to determine whether you are eligible to make a claim.

If you are claiming for more than one item then please submit a claim for the first item and then repeat process from beginning to submit a separate claim for each item. Please note, you will require your schedule number in order to submit a claim.

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Did the damage occur within the first 12 months of ownership?*

Yes

Is the damage a manufacturing fault?*

Yes

When did the damage occur?*

Before delivery

During delivery

After delivery

How is the item used?*

How did the damage occur?*

What was the damage caused by?*

How was the item being used when the damage occured?*

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Need some help?

We understand the importance of time, and we would never want to keep your waiting in a phone queue!

General Enquiry

Contact our customer services team via the contact us page

Sales Team

You can contact our sales team via the contact us page

Still have some questions?

Find answers to some of the most frequently asked questions here.

Help & FAQ