I have used MB&G for purchases from both dreams and oak furniture land. So far I have made 2 claims for dreams to have a dipped mattress replaced same make both times and both times a claim was honoured (changed make of mattress second time) and I have just had to make a third claim with oak furniture land. First time I spilt a reed diffuser onto my dressing table and after one engineers visit it was deemed unrepairable and replaced and the other two claims are for my coffee table that’s been chewed by my puppy. The first time was a fixable repair done very swiftly and looked amazing. This time however it’s irreparable but again all claims handled efficiently and quickly and not an issue to raise with them at all. All claims done using their online form and the rest handled via email 👍