Claims Administration.
Seamless, FCA-Compliant Claims Management
MB&G Insurance provide end-to-end claims administration solutions that delivers speed, accuracy, and customer satisfaction.
How Does It Work?
- 1. Claim processing, capturing all necessary details with our online forms.
- 2. Customer communication for timely updates via both phone and email.
- 3. Eligibility and documentation review, including fraud checks where required.
- 4. Arranging for inspections and repairs for the validated claims.
- 5. Claims settlement and feedback for continuous improvement.
What Can You Expect?
FCA Compliant
We manage claims in full alignment with FCA regulations to ensure fair outcomes and peace of mind.
Reduce Claim Duration
Our streamlined processes minimise delays and accelerate claim resolution for a smoother customer experience.
Who uses this service?
Through our Claims Admin solutions, MB&G helped Dreams Beds streamline their claims processes. System integration reduced turnaround time, improved accuracy, and ensured regulatory compliance — leading to a smoother experience for both customers and staff.
Through our Claims Admin solutions, MB&G helped Dreams Beds streamline their claims processes. System integration reduced turnaround time, improved accuracy, and ensured regulatory compliance — leading to a smoother experience for both customers and staff.
Through our Claims Admin solutions, MB&G helped Dreams Beds streamline their claims processes. System integration reduced turnaround time, improved accuracy, and ensured regulatory compliance — leading to a smoother experience for both customers and staff.
Our Other Services
Utilise your data effectively with our solutions and custom analytics tools designed to enhance decision-making, optimise sales strategies, and unlock useful insights.
- Data-Driven Decision Making
- Improved Sales Strategies
- Enhanced Efficiency
- Enhanced Efficiency Custom Analytics Tools
Expert, outsourced support to enhance your sales pipeline. From lead generation to closing deals, we handle the entire sales process to increase your conversions.
- Outsourced Telephone Sales
- Increased Sales Conversion
- Scalable Sales Support
- Fully-Managed Solutions
Expand your product portfolio without the complexity of in-house development. We provide fully customisable sales material that align with your brand and customer needs.
- Expand Your Portfolio
- Enhanced Product Launches
- Customisable Sales Material
- Increase Your Brand Reach
Frequently Asked Questions
We aim to process claims within 24-48 hours, depending on the complexity of the claim and the information provided.
Once a claim is approved, we typically process payments within 5-7 business days.
We implement multiple layers of fraud checks, including data validation, customer verification, and transaction monitoring to minimise the risk of fraudulent claims.
We support claims for a wide range of products, including insurance policies, warranties, and service agreements. Our team can handle specific requirements based on your product offerings.
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