Outsourced Selling.
Boost Sales With Outsourced Solutions
MB&G provides end-to-end outsourced selling services, transforming your sales pipeline from lead generation to deal closure, ensuring increased conversions and sustainable growth.
How Does It Work?
the entire process with expertise and precision.
- 1. To get you setup, we help define your sales objectives and a bespoke sales strategy.
- 2. Our team identifies and qualifies high-potential leads, ensuring a robust pipeline.
- 3. We initiate and nurture relationships via communications tailored to your brand.
- 4. Experienced sales professionals follow agreed scripts and techniques to close deals.
- 5. Receive regular, transparent reports on key metrics for continuous optimisation.
What Can You Expect?
Outsourced Telesales
Utilise our skilled sales agents to connect with prospects, build rapport, and drive conversions over the phone.
Sales Support
Easily expand or contract your sales capacity to match market demands without the overhead of in-house recruitment and training.
Who uses this service?
Oak Furnitureland, a major furniture retailer, needed to administer the claims for a diverse range of their products. The challenge involved not only handling a significant volume of customer inquiries but also coordinating third-party inspections and repairs effectively.
In 2019, MB&G partnered with Oak Furnitureland to provide end-to-end Claims Administration. As the first point of contact for customers, MB&G's dedicated claims team manage every aspect of the experience including processing, empathetic customer communication, thorough eligibility checks, and scheduling of third-party inspections. We ensured that each claim, from initial notification to final resolution, was handled professionally and in strict alignment with regulatory compliance.
Through MB&G's specialised claims expertise, Oak Furnitureland were able to reduce the administrative burden on their internal teams, and ensured efficient, accurate, and compliant claims resolutions.
Our Other Services
Utilise your data effectively with our solutions and custom analytics tools designed to enhance decision-making, optimise sales strategies, and unlock useful insights.
- Data-Driven Decision Making
- Improved Sales Strategies
- Enhanced Efficiency
- Custom Analytics Tools
Streamline your claims processes with our end-to-end management solutions. We handle every step, ensuring efficient, accurate, and compliant
outcomes.
- Faster Claims Processing
- Minimised Errors
- Seamless Integration
- Guaranteed Compliance
Expand your product portfolio without the complexity of in-house development. We provide fully customisable sales material that align with your brand and customer needs.
- Expand Your Portfolio
- Enhanced Product Launches
- Customisable Sales Material
- Increase Your Brand Reach
Frequently Asked Questions
We aim to process claims within 24-48 hours, depending on the complexity of the claim and the information provided.
Once a claim is approved, we typically process payments within 5-7 business days.
We implement multiple layers of fraud checks, including data validation, customer verification, and transaction monitoring to minimise the risk of fraudulent claims.
We support claims for a wide range of products, including insurance policies, warranties, and service agreements. Our team can handle specific requirements based on your product offerings.
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