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  • Your Details

  • We would advise to not accept the motor insurer offer until we have checked that it is fair. Please contact your motor insurance and give your permission for us to speak to them on your behalf

    Before completing the form, please assemble and read your policy documentation fully to assist you. You will be required to submit copies of:

    • Sales Invoice (not vehicle order form)
      The documentation provided when you purchased your vehicle by the selling dealer. This will confirm the purchase price of the vehicle, mileage, specification, age, etc.
    • GAP Insurance Policy Schedule
    • Motor Insurers Policy Schedule (showing comprehensive coverage)
      This document will be provided by your motor insurer at the point of sale, and can be obtained directly from them if you do not have a copy. The document confirms information such as who is insured to drive the vehicle, the cover level (Comprehensive, third party, fire, & theft, or third party only), term of cover, vehicle insurer.
    • Motor Insurers Policy Wording
    • V5
    • Any letters/emails from motor insurers confirming settlement figure.

    If applicable:

    • Finance agreement
      The document provided when you agreed the finance for the vehicle. This document will contain information such as length of agreement, amount borrowed, repayment schedule.
    • Finance early settlement figure
      This document will need to be obtained from your finance company. If you contact them and ask to settle the agreement early, they will provide this document to you.
    • Third party details
    • Police correspondence

    (Note: Please do not send original documents or Photographs. Scanned PDF Copies Only)

  • Your Claim

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  • Motor Insurance Details

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  • We would advise to not accept the motor insurer offer until we have checked that it is fair. Please contact your motor insurance and give your permission for us to speak to them on your behalf
  • Finance

  • Date Format: DD slash MM slash YYYY
  • Third Party Details

  • Police Details

  • Date Format: DD slash MM slash YYYY
  • Additional Information

  • We advise not to accept any offer form the motor insurer until a current market valuation has been completed by ourselves. Please contact your motor insurance and give your permission for us to speak to them on your behalf
  • Drop files here or
    Accepted file types: jpg, png, pdf.
    Our file upload accepts .jpg, png, pdf. Individual file size is limited to 16mb.
  • Declaration

  • Please check all your answers carefully before submitting your claim.
  • Please be aware that a fraudulent or exaggerated claim may result in a complete loss of any entitlement under the policy.
    Please note; Our privacy policy can be found here.
  • This field is for validation purposes and should be left unchanged.

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What Our Customers Say

Just want to say a BIG THANK YOU for being so quick at paying my repairs as part of my warranty with you.

You have made a very worried and anxious lady extremely happy.

Never before, have I broken down on the way to Poland, only managing to travel about 10 miles before the dreaded red light came on. It was dreadful. Had to return for repairs, spending my spending money before even going away.

You are brilliant.

Thank you hundreds of times

This is the first time we have made a claim on insurance.

I would like to thank you for your courteous and quick action in resolving this issue.

Once again thank you.

Thank you for your help in this matter, I know you have been very patient with me looking for the invoice which I fully appreciate.

Once again, brilliant service from yourself and all the best for the future.

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Copyright © 2021 Mechanical Breakdown & General Insurance Services Ltd. All Rights Reserved.

Mechanical Breakdown & General Insurance Services Ltd.
Authorised and regulated by Financial Conduct Authority, Reference number 306978.
Registered Office: Cobalt Business Exchange, Cobalt Park Way,
Newcastle Upon Tyne, NE28 9NZ Tel: 0191 2596378,
Company Registration Number 01478159
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