How do I access EvoUniti?

Once you have followed the instructions in your welcome and login email.

You can visit EvoUniti 24/7 365 using your logins on the portal link below.

www.mbandgclientportal.evoclaim.com

How do we cancel a policy?

To cancel a policy, please complete our online request form. 

How do we update customer contact details, address, phone etc?

To make policy amendments of this sort, please complete our online request form. 

How do we update or modify vehicles details?

To update or modify vehicles details, please complete our online request form. 

How do we modify the start date?

To modify the start date, please complete our online request form. 

What is IPT and how is it calculated?

IPT stands for; Insurance Premium Tax.

For all policies that are sold for free/ given away - the IPT will be calculated at 12% of the dealer net price.
For all policies that are sold at the recommended price or higher - the IPT will be calculated at 20% of the dealer net price.

Please note that for all caravan policies, the IPT will remain at 12% regardless of the retail price.

How do I access EvoUniti?

Once you have followed the instructions in your welcome and login email.

You can visit EvoUniti 24/7 365 using your logins on the portal link below.

www.mbandgclientportal.evoclaim.com

How do we re-print a policy schedule and documentation

To make re-print policy documents, go to the completed sales area within your portal and locate the policy you wish to view.

- Click 'Documents' on said policy
- You will see a full list of documentation for said policy
- Click 'download' on the document you wish to load

The documentation will then be on your device for you to print or email.

When will the customer recieve their documents?

The customer will be sent their policy documents via email within 15-30 minutes of making the sale.

If they are unable to locate their documents, please check the spam / Junk folder.

Please note: we will only use the customer email address entered when purchasing the policy.
If this email address has been entered incorrectly, please contact [email protected]

What is IPT and how is it calculated?

IPT stands for; Insurance Premium Tax.

For all policies that are sold for free/ given away - the IPT will be calculated at 12% of the dealer net price.
For all policies that are sold at the recommended price or higher - the IPT will be calculated at 20% of the dealer net price.

Please note that for all caravan policies, the IPT will remain at 12% regardless of the retail price.

Motor Contacts

Danny Robertson
Head of Motor
[email protected]
0748 316 5466

Linda Kelly
Dealer Support
[email protected]
0748 316 5467

Dealer Support
[email protected]

Leisure Contacts

Jonathan Boyes
Head of Leisure
[email protected]
0780 155 0778

Jeff Benstock
Leisure Account Manager
[email protected]
0748 316 5468

Ruth Gulliver
Business Developer Manager
[email protected]
0748 336 9877

Dealer Support
[email protected]

Back Office Contacts

Dealer Support
[email protected]

Finance Account 
[email protected]

Claims Team 
[email protected]

How do I obtain a copy invoice?

All invoices will be sent via email on the 1st and 15th of each month.

Please double check your email junk folder.

If you have any invoice issues, please contact [email protected]

How do we pay for the policy invoice?

If you pay via Direct Debit, collection will be taken on the 1st or 15th of the following month.

If you pay via invoice, all payment options and terms will be outlined on your invoice each month.

To amend your payment options please email [email protected].

When will we receive an invoice?

All invoices will be sent via email on the 1st and 15th of each month.

If you have any invoice issues, please contact [email protected]

What is IPT and how is it calculated?

IPT stands for; Insurance Premium Tax.

For all policies that are sold for free/ given away - the IPT will be calculated at 12% of the dealer net price.
For all policies that are sold at the recommended price or higher - the IPT will be calculated at 20% of the dealer net price.

Please note that for all caravan policies, the IPT will remain at 12% regardless of the retail price.

How do I access EvoUniti?

Once you have followed the instructions in your welcome and login email.

You can visit EvoUniti 24/7 365 using your logins on the portal link below.

www.mbandgclientportal.evoclaim.com

System training – Motor

To view our training video, click HERE

System training – Caravan

To view our training video, click HERE

System training – Motorhomes

To view our training video, click HERE