Need to make a claim?
To continue with your Oak Furnitureland claim, please click the button below to create your submission.
If you are claiming for more than one item then please submit a claim for the first item and then repeat process from beginning to submit a separate claim for each item. Please note, you will require your schedule number in order to submit a claim.
What am I covered for?
You are covered for accidental stains due to: food, drink, nail varnish, grease, bleach, acids, caustic and corrosive solutions/substances, oil, glue, superglue, ink, paint, dye transfer, and human or animal bodily fluids. Below are some examples of claims for accidental stains we’ve accepted in the past:
You are also covered for accidental damage due to water, liquid or heat marks, tears, rips, dents, punctures, chips, burns, scratches, scuffs, pet damage, and broken glass. Below are some examples of claims for accidental damage we’ve accepted in the past:
You are covered for structural damage following the expiry of the manufacturer’s warranty. Your policy includes coverage for defects to frames caused by breakage or becoming warped, cracking of solid wood furniture, peeling of the finish on solid wood, bending and breakage to metal components, excessive loss of resilience, defects of mechanical, electric recliners, and components, bending and breakage of metal components, broken zips, castors, and buttons, separation of seams and stitching, lifting or peeling of the hide on leather furniture, and loss of resilience to foam and fiber interiors. Below are some examples of claims for structural damage we’ve accepted in the past:
Any other causes of damage are NOT covered by your policy. However, if you’d like to check if your claim is outside your policy limits, you can fill out our form below to receive an instant result on the likelihood of acceptance.
Is my claim likely to be accepted?
To find out whether your claim is likely to be accepted, you can fill out this short online form. This will determine whether your claim sits within any of the exclusions listed in your policy wording. This survey will only determine the likelihood of acceptance and will not prevent you from moving forward with making a claim if you believe the results are incorrect.